As a world-class provider of managed technology solutions, PrecisionX Technology utilizes the latest in cloud-based technologies to monitor, manage, and secure your organizations systems, services, users, and customers. Our US based Helpdesk operates 24 hours a day, 365 days a year to support, monitor, and secure your organization.
Helpdesk Team
The PrecisionX Technology Helpdesk Team is located in the Dallas-Fort Worth area of Texas, and is staffed 24 hours a day, 365 days a year by technology support professionals standing by to assist clients via phone, email, live chat, and our web based ticketing system.
Network Operations Center (NOC)
Ensuring the availability and performance of your network and systems is the top priority of the NOC. In order to ensure that all systems are operating at their peak efficiency, the NOC utilizes monitoring tools hosted on multiple public cloud hosting providers located in different geographic areas, providing us with the ability to detect and address issues quickly and efficiency.
Security Operations Center (SOC)
New threats emerge every day, and virtually any organization is at risk of being a victim of ransomware, malware, and advanced persistent threats. The mission of the SOC is to actively scan your network for threats and vulnerabilities, and to monitor for new exploits and vulnerabilities in the tools your organization uses, helping to ensuring that threats are patched or otherwise mitigated before they can be exploited.
PrecisionX Technology provides Managed IT Services, Technical Consulting, and Equipment Sourcing & Lifecycle Services to Organizations Nationwide.