From general application support with a wide variety of applications, to troubleshooting and diagnosing complex or difficult to resolve issues, our Desktop Support services are designed to help your team make the use of their technology and to help ensure technology is never a hindrance to getting the job done.
From assistance with logging in and getting started, to troubleshooting and fixing complex issues, our team of Desktop Support experts will provide white glove treatment to each of your users.
We monitor the state of each of your users desktop systems, and alert them (or your internal IT team) to potential issues before they develop into problems.
Each incident is thoroughly documented, and a record of each interaction between your users and our staff is recorded, allowing for the generation of regular and on-demand reports
Our team has experience with a wide variety of general and line-of-busies specific software applications, with a particular emphasis on Microsoft Windows and the Microsoft Office suite of technologies.
PrecisionX Technology provides Managed IT Services, Technical Consulting, and Equipment Sourcing & Lifecycle Services to Organizations Nationwide.